General Terms and Conditions (T&Cs) for Gradient Solutions GmbH
Effective from: May 15, 2023
- Scope
These General Terms and Conditions govern the use of the services provided by Gradient Solutions. By using our services, you agree to these T&Cs. - Contract conclusion
- Offer and acceptance: Our services represent a non-binding offer. A contract is concluded when you place an order with us and we accept it.
- Scope of services: The exact scope and details of the services will be specified in an individual contract or offer.
- Terms of payment
- Remuneration: For the provided services a remuneration is charged according to the individual agreement or offer.
- Payment modalities: The payment modalities, such as payment deadline and accepted payment methods, are specified in the individual agreement or offer.
- Service provision
- Deadlines: We make every effort to meet the agreed deadlines for the provision of services. You will be notified in good time of any deviations from deadlines.
- Duty to cooperate: You are obligated to provide us with all necessary information and assistance required for the proper performance of the service.
- Disclaimer of Liability
We shall not be liable for any direct or indirect damages arising from the use or non-use of our services, unless they result from gross negligence or intent. - Confidentiality
We treat all information disclosed to us during the provision of services as confidential and will not disclose or use it without authorization, except as required by law. - Termination
The termination conditions will be specified in the individual agreement or offer. - Final Provisions
- Severability clause: Should any provision of these GTC be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions.
- Applicable law: These GTC and all legal relationships between you and us are governed by the laws of the Federal Republic of Austria.
- Place of jurisdiction: The place of jurisdiction for disputes arising from or in connection with these GTC shall be the Commercial Court of Vienna.